The Impact Customer Reviews Make On Your Website Could Be The Difference In a Sale or Lost Consumer. Here’s How…

Here’s a question for you… Are you wanting to sell more of your products or services? Do you have a website that provides consumers with information on what you offer? If so, then I can tell you right now, you need to have customer reviews and here’s why… Studies show that consumers believe what your … Continued

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3 Ways Reviews Can Boost Your Revenue…

The success of a business is heavily influenced by what others think of it. That’s why customer testimonials and reviews are so vital. Whether they’re collected over the phone, via email, or through our automated software, collecting customer reviews should be an ongoing process, not a one-and-done. We’ve talked a lot about why you should … Continued

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Google’s New Terms of Service – Review Gating Is Now Prohibited!

by Doren Aldana What Every Local Business Needs to Know About Google’s New Guidelines That Prohibit Review Gating  As of April 12, 2018, if you have a Google My Business account, you are no longer allowed to do what’s called “review gating”, which essentially screens out negative reviews (3 stars or below) before asking a … Continued

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Inside The Consumer: How Customer Reviews Impact Your Revenue

by Doren Aldana Why customer reviews yield sales  Customer reviews yield a huge influence over consumer buying decisions. 88% of consumers incorporate reviews into their buying decisions. And when consumers are reading positive reviews, the likelihood of a sale increases significantly.  Consumers depend on reviews  Not only are consumers looking for customer reviews, they are relying on “social proof” … Continued

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How To Get Reviews Without Annoying Your Customers

By Doren Aldana No amount of advertising, tweeting, posting on social media, or direct mail can impact customers the way a review can. We are living in an era where it’s not what you say about your business that matters, it’s what others say about you that counts.  But you must remember, getting reviews from your customers is a … Continued

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How to Manage Your Online Reputation

by Doren Aldana We talk a lot about getting, responding to and managing customer reviews and how they can directly affect your online reputation. But what else does your online reputation consist of? How do you manage it? And are you managing it now?  Here are 3 steps you should take to manage your online … Continued

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Understanding How Rating and Review Sites Work

by Doren Aldana We know that rating and reviews coincide with SEO. Have you ever wondered how different review sites use different filtering rules and algorithms to rank your business listing? Here’s an example of how 3 review sites do just that… Yelp uses an algorithm to recommend reviews it thinks will be most helpful. … Continued

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4 Ways to Get Powerful Customer Reviews

by Doren Aldana Ok, today we are going to talk about 4 ways to get more powerful customer reviews… So here’s the big idea… stop trying to sell yourself and start getting your customer testimonials to do that for you. Rave reviews showcase your AWESOMENESS for you. Here are 4 tips to get more powerful … Continued

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How to get 5-Star Customer Reviews

by Doren Aldana Your customers have significant persuasion power. Did you know that 88% of customers trust online reviews as much as a personal recommendation? If you’re committed to improving online reviews, with or without our software to help you, here is a 5-star customer review blueprint… 1. Claim Your Business on Multiple Review Sites … Continued

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3 Easy Steps to Get Rave Reviews

by Doren Aldana How important are online reviews? VERY! 88% of consumers trust online reviews just as much as a personal recommendation. (BrightLocal). If you haven’t started gathering reviews, start today! We are going to talk about 3 easy steps you can take. Here’s 3 easy steps you can take TODAY to start getting reviews: … Continued

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