by Doren Aldana How important are online reviews? VERY! 88% of consumers trust online reviews just as much as a personal recommendation. (BrightLocal). If you haven’t started gathering reviews, start today! We are going to talk about 3 easy steps you can take. Here’s 3 easy steps you can take TODAY to start getting reviews: … Continued
by Doren Aldana Today we want to focus on the who, what, when and why behind customer reviews. Who should monitor your reviews, what action they should take, when they should take action, and why. So, WHO should be monitoring your reviews? Every customer-facing staff member must know about the ratings and be familiar with the reviews that your … Continued
By Doren Aldana Are your client reviews helping you get more leads and new clients? Learn how Matt Johnson uses Testimonial Engine in his business to get client reviews, feedback and testimonials to use in his sales videos, on his website and across all of his marketing materials… How to Use Testimonial Engine Matt is a … Continued
By Doren Aldana Did you know that roughly 90% of consumers read reviews before visiting a business or making purchasing decisions? Are consumer and customer reviews part of your marketing plan? If you haven’t started gathering reviews we want to help you! Here’s how reviews affect purchasing decisions and what it means for your SEO… … Continued
By Doren Aldana Reviews from your customers provide helpful feedback on your business, customer service and products and allow you to build trust with your clients. When you respond to customer reviews, you can engage in open conversation with the people that matter most to you – those that are purchasing your product or services. … Continued